Last Updated: May 24, 2026
Shipping Policy
This Shipping Policy explains how MenkorBio handles order processing, shipping rates, delivery timelines, and shipment-related support requests for research-use products.
1. Shipping Rates
MenkorBio offers a flat shipping fee of $15 on standard orders.
Orders above $100 qualify for free shipping.
2. Order Processing
Orders are processed after successful payment confirmation. Processing times may vary depending on order volume, product availability, weekends, holidays, or operational requirements.
3. Shipping Confirmation
Once your order has been processed and shipped, tracking information may be provided by email or through the order status page when available.
4. Delivery Timeframes
Delivery timelines depend on the shipping carrier, destination, weather conditions, and overall carrier volume. MenkorBio does not guarantee exact delivery dates once an order has been handed to the carrier.
5. Incorrect Shipping Information
Customers are responsible for entering accurate shipping details at checkout. MenkorBio is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information.
6. Lost, Delayed, or Damaged Shipments
If your shipment is delayed, damaged, or appears to be lost, please contact us with your order number and tracking details so we can review the situation.
Reshipments or other shipment-related resolutions may be reviewed depending on the carrier status, delivery confirmation, and the details of the case.
7. Shipping Restrictions
Customers are responsible for ensuring that MenkorBio products can be legally purchased, received, stored, and used for research purposes in their location. MenkorBio reserves the right to cancel, restrict, or refuse orders when required by operational, legal, carrier-related, or compliance limitations.
8. Policy Updates
MenkorBio reserves the right to update or modify this Shipping Policy at any time. Any updates will be reflected on this page with a revised date.